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Help Center

Everything you need to know to get the most out of our AI Image Upscaler.

Getting Started

Learn how to upload and upscale your first images

  • Select up to 100 images (JPG, PNG, WEBP, or GIF)
  • Choose your upscale ratio (2x or 4x)
  • Click "Upload & Upscale" to start processing
  • Track job status in the Queued, Processing, or Completed tabs

Free vs Paid Plans

Understand our pricing and plan options

  • First 10 images are always free
  • Plans available for 20, 50, or 100 images
  • One-time payment per batch
  • Payment required only for batches exceeding 10 images

Job Status Guide

Understand what each job status means

  • Queued: Job is waiting to be processed (5-minute timer)
  • Processing: Images are being upscaled
  • Completed: All images are ready for download
  • Failed: Job encountered an error (try uploading again)

Downloading Images

How to download your upscaled images

  • Go to the "Completed Jobs" tab
  • Click "Download All" to download all images at once
  • Download individual images as needed
  • Images are saved in their original format with enhanced quality

Troubleshooting

Common issues and solutions

  • Job stuck? Refresh the status or wait for automatic updates
  • Payment failed? Use "Pay Now" button to retry
  • Slow performance? Delete old completed jobs
  • Still having issues? Contact us with your Upscale ID

Best Practices

Tips for best results

  • Use high-quality source images for best results
  • Keep batch sizes manageable (under 50 images recommended)
  • Check job status regularly to download completed images
  • Clear old jobs periodically to maintain smooth performance