Help Center

Learn how to upload and upscale your first images

• Select up to 100 images (JPG, PNG, WEBP, or GIF)
• Choose your upscale ratio (2x or 4x)
• Click "Upload & Upscale" to start processing
• Track job status in the Queued, Processing, or Completed tabs

Understand our pricing and plan options

• First 10 images are always free
• Plans available for 20, 50, or 100 images
• One-time payment per batch
• Payment required only for batches exceeding 10 images

Understand what each job status means

• Queued: Job is waiting to be processed (5-minute timer)
• Processing: Images are being upscaled
• Completed: All images are ready for download
• Failed: Job encountered an error (try uploading again)

How to download your upscaled images

• Go to the "Completed Jobs" tab
• Click "Download All" to download all images at once
• Download individual images as needed
• Images are saved in their original format with enhanced quality

Common issues and solutions

• Job stuck? Refresh the status or wait for automatic updates
• Payment failed? Use "Pay Now" button to retry
• Slow performance? Delete old completed jobs
• Still having issues? Contact us with your Upscale ID

Tips for best results

• Use high-quality source images for best results
• Keep batch sizes manageable (under 50 images recommended)
• Check job status regularly to download completed images
• Clear old jobs periodically to maintain smooth performance